Graystorm LLC ("Graystorm," "we," "us," or "our") operates graystorm.xyz and provides development, consulting, and engineering services. This Privacy Policy explains what information we collect, how we use it, and the choices you have. We take privacy seriously: we do not sell, rent, or share your personal information with anyone for marketing purposes, ever.
When you contact us through our website, request a quote, or engage us for services, you may provide information such as your name, email address, phone number, company name, and a description of your project. We only use this information to respond to you and deliver the services you've requested.
All payments are processed by Stripe, Inc., a PCI-DSS Level 1 certified payment processor. When you pay us via credit card, debit card, or bank transfer (ACH), your payment details are submitted directly to Stripe and are never transmitted to, seen by, or stored on Graystorm's servers. Stripe handles the collection, processing, and storage of:
Stripe's handling of this data is governed by the Stripe Privacy Policy. We receive only a transaction confirmation, a receipt reference, and the last four digits of the payment instrument for our records.
When you visit graystorm.xyz, we and our analytics provider automatically collect limited technical information, including:
We use the information we collect solely to:
We do not sell, rent, trade, or share your personal information with third parties for their marketing or advertising purposes. Period.
We share information only in the following limited circumstances:
We retain contact and project information for as long as necessary to serve our clients and meet our legal, tax, and accounting obligations. Server logs and analytics data are retained for a limited period and then aggregated or deleted. Payment records are retained by Stripe under their retention policies; on our side, we keep only the transaction references and receipts required for bookkeeping.
We use industry-standard safeguards to protect the limited information we hold, including TLS encryption for all data in transit, access controls on administrative systems, and reputable infrastructure providers. Because all payment data is handled by Stripe, the most sensitive financial information never touches our systems. No method of transmission or storage is 100% secure, but we work to protect your information using reasonable commercial practices.
Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, delete, or receive a copy of the information we hold about you, and the right to object to or restrict certain processing. To exercise any of these rights, contact us at the address below and we will respond within a reasonable timeframe.
You can also:
Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Graystorm LLC operates in the United States. If you access the site from outside the U.S., your information will be transferred to, stored, and processed in the United States, which may have data protection laws different from those in your country.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be highlighted more prominently or communicated directly where appropriate.
Questions about this Privacy Policy or how we handle your information? Get in touch:
Graystorm LLC
Email: hello@graystorm.xyz
Web: graystorm.xyz